Circuit City’s demise: No good deals for me!

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20 Jan 09 20:37 by Randomus in category Uncategorized To news archive

After hearing Circuit City will close all of its retail locations and force 30,000 people out of work, the lure of good deals has caused chaos at many brick & mortar locations.  Long lines, chaos, and a general ruckus was caused at several locations, as many bargain hunters were out in full force since the announcement.

The items consumers wanted most — HDTVs, MP3 players, and video game consoles — had no discounts, or were marked down just 10 percent.  Furthermore, many consumers were left disappointed after finding out that many of the good bargains already vanished from store shelves, or prices remained the same. 

I went to my local Circuit City to try and see if there were any good deals on anything in the store. 

Like many others, I noticed very little savings on HDTVs and video game consoles, which left me rather disappointed.  It was possible to find both PC and console video games on sale, but it was obvious that many of the games are going to disappear quickly once the price drops further.

For those of you who are thinking about heading out to Circuit City to save money, here are a couple of things you may want to take into consideration.

Circuit City executives are relying on  four different liquidation companies to help rid the doomed company of its current stock, and items will likely be on sale until March.  Furthermore, be aware of what the MSRP of high-price products are, as Circuit City is pushing the prices up to retail before slashing prices for consumers.

All sales at Circuit City are final — consumers will not be able to return items or get refunds.  If you’ve purchased something before Jan. 16, then the 14-day refund/exchange policy is still good.  All gift cards must be used before the store closes, as they’ll have no value.

If you’ve already visited Circuit City, or plan on going hunting for deals, I’m curious to hear if you found any good deals.

41 Comments

Hypnosis4U2NV
Posts: 1464
Posted on: 21 Jan 09 02:34
I didnt find any good deals when they closed a select few of their stores late last year and I doubt you will initially find a good bargain earlier in the liquidation.. If your planning on saving some money then hold out a few weeks when they slash the prices again..

Also, dont count on any store manager giving you a better deal than what is already marked.. These stores are run by the liquidation companies and the store managers really have no pull..
vikampion
Posts: 160
Posted on: 21 Jan 09 03:00
Yea, I went, and found HORRIBLE Deals. One example, they had an older model of the Toshiba Qosmio that has HD DVD in it. This laptop is probably worth about $100-$200, I would say. They had it "on sale" for $950.
guest
Posts: 15288
Posted on: 21 Jan 09 04:54
Yea, well the laptop is for sale since it's in a 'store'. hehe.
BenJeremy
Posts: 43
Posted on: 22 Jan 09 17:51
Yeah, they often mark items up before marking them down. It's idiotic, and dishonest, but what's worse is the stupidity of customers who snap up stuff at prices more expensive then they are getting at Best Buy because it's "liquidated" at "30%" off.
Crabbyappleton
Posts: 5756
Posted on: 22 Jan 09 18:41
What is annoying is they do mark things up. But, at the same time they had folks holding signs at busy intersections declaring *up to* 30% off everyday low prices- NOT up to 30% off suggested retail price. So- this is definately dishonest.
Vbritt
Posts: 25
Posted on: 22 Jan 09 23:17
No good sales at the stores here. Maybe they should consider this when they try to find the reason that they are in the shape they are in. Very seldom did I ever see a prices as good as what I saw in other stores.
guest
Posts: 15288
Posted on: 22 Jan 09 23:28
I stopped at 1 of the CC in Pittsburgh suburb. Thought I'd spoil myself with buying a 'hi end' ear bud on sale. Only %10 off. No thanks.
guest
Posts: 15288
Posted on: 23 Jan 09 05:43
Just so you all know. I am a Manager at Circuit City. We no longer own the inventory in our stores, it is the property of the liquidators so we do not control pricing. Our sales did rival our competition in almost ALL markets and if they did have a lower price we offered 110% of the difference. To those that are complaining about the deals, where where you 6 months ago when we needed the sales? Now all people want is to haggle because we are closing down and putting 33,000 people out of jobs. Congrats to those critics and haters, job well down. To those that care, aka give a damn, thank you for shopping with us, I personally appreciate it. As for the markups? Again see my comments on the inventory. Something I looking to buy was an HD Tivo unit. Checked the local Best Buy $299.99 our price $269.99, hmmm seems lower some how? Interesting how that happens. Eliminate us and you have no other large retail electronics store in competition to lower prices. Oh there is Wal-Mart, ask and associate the difference in 1080P vs. 1080P 120hz and see with they know the damn difference. Take a walk at your local BB, I know I did and they store was so damn dirty it made me gag. I was looking at a tv stand and my hand was covered in black dust. The entire store was filthy. Welcome to the world of ZERO competition and higher prices. Again, to those that supported Circuit City I thank you. Now I have to look for another job. Peace out friends.
guest
Posts: 15288
Posted on: 23 Jan 09 07:27
Circut City went out of business because they hired people who didn't care for the most part. They were not all that knowledgable either. They pushed items on customers because they made the most in comissions and profits, not because they were the best products. When the bottom line comes BEFORE the customer you will go out of business, when the customer comes FIRST then the world beats a path to your door and your successful. People do talk to one another about their experiences, especially when it comes to buying stuff.
guest
Posts: 15288
Posted on: 23 Jan 09 12:42
Hmmm, that's funny because back about 5 years ago we ended comissioned sales people. Knowledge too huh? Whens the last time you entered a BB and had all your questions answered?? I can tell you the majority of my customers came to us because my staff was quite a bit more knowledgeable about the products and how to operate them. I am so tired of people bashing Circuit City, you'd effective won the war. You ended the careers of 33,000 people and elminated any competitive pricing you may have gotten. Congrats!
Hypnosis4U2NV
Posts: 1464
Posted on: 23 Jan 09 14:02
@whitewolf68;

First off, Circuit City's demise was not due to consumers shopping at Best Buy and Walmart.. Even if it was true, maybe the corporate heads should have at least figured out why people were shopping there to begin with.. As a consumer, I go where the cheapest price is and in most cases, for me, its usually found somewhere on the internet.. I get savings from the purchase price, free shipping and no sales tax..

The cause is the same reason financial instituations and other corporations are either closed or on the brink of closing; the economy.. You either have no money or less money to spend these days so people cannot justify making the purchase anymore.. This applies to Best Buy, Walmart, Sears, PC Richards etc..

Im sorry your losing your job, but dont blame the consumer on this.. If the economny was not in the condition its in today, you wouldnt be in this mess.. But your not alone, take a look around and you can see others losing their jobs also.. No ones job is safe nowadays, Im sure Best Buy and other retailers are feeling the pinch too and they could in effect bite the dust also..
BenJeremy
Posts: 43
Posted on: 23 Jan 09 15:56
I'm not syaing their prices weren't good before the liquidations - just the opposite. I liked shopping at CC, and always went their first; I've bought thousands of dollars worth of stuff there. My problem is with the practices of CCs liquidators, who have marked UP all of the prices before "discounting" them. It's completely dishonest, but unfortunatey, there is a mentality amongst the swarms of shoppers that seeing "30% off" on something is good enough to get a sale out of them, regardless of the fact that the item was priced cheaper the week before the liquidation at the same store.
guest
Posts: 15288
Posted on: 23 Jan 09 20:16
I just bought an Onkyo surround sound system and a new Canon camera from Circuit City about 4 months ago... paid for the extra warranty... you must have know THEN you were going out of business!! Also, a couple weeks before Christmas, I offered the floor manager $500 cash for a tv that was going for $589... NO DEAL...walked out of the store and went to BB and BOUGHT an lcd hd 42" tv. Also, when I was in circuit city I browsed around and found EVERYTHING marked up BEFORE the "sale" price was put on, making everything the "same" price or higher than BB and Walmart!! GREED, as you can see puts you out of business!!
guest
Posts: 15288
Posted on: 24 Jan 09 00:36
My apologies. I was reading that you were thinking CC was doing it. As I stated we always honored a true deal from one of our competitors if they were lower.

Thank you.
guest
Posts: 15288
Posted on: 24 Jan 09 00:42
As for your warranty it is still valid throygh Assurant Solutions. As for us knowing we were going to close, no WE did not know that. We had been presented a valid and viable emergent plan but as you well know that failed do to creditor issues. I know our pricing practices as I have been there 6 years. We would certainly honor a deal that BB had offered you if they had the same item in stock at a lower price. That is their policy as well. My assistant manager came from BB and I have a lot of friends that work there as well. it was not greed that put us out of business, it was slow economy. We sold every computer in out store at cost or below. AKA we made nothing on them when purchased alone. We made up a very small amount of the profit loss from them with other items attached to the sale as does BB, Wal-Mart, OfficeMax, Office Depot and etc.
guest
Posts: 15288
Posted on: 24 Jan 09 00:45
Again please bear in mind that is not CC that is doing the pricing. WE are longer Circuit City, as all assets have been sold to the liquidation company. They are controlling the prices and the signs you see outside. We have ZERO control on the prices.
guest
Posts: 15288
Posted on: 24 Jan 09 00:56
I do understand what you are saying. My problem is people that are coming in complaining about the current prices the liquidators are posted and then yelling at me. My respond is "Where were you months ago when I could do something about prices and they were lower?" yes the economy of bad all over I see that daily. I too shop for price BUT I also understand about service and am willing to pay a little more for better service too. Bear in mind I am not saying ALL Circuit City stores provided the best customer service. I knwo my store did because I made sure of it. I did my part to help my location be the best it could.

Again please understand I am not solely blaming the consumer, I am one too, but there are those that still want to yell at me about price and there is nothing I can do anymore to help them. People just do not seem to understand that. I know there are other store here in my city that are getting ready to close or lay people off. I have a lot of friends that have to give up school and life on there own right now just to survive. I sincerely hope that where I land I can take those quality people with me and provide them another oppourtunity in life to better themselves and make a living.
Hypnosis4U2NV
Posts: 1464
Posted on: 24 Jan 09 02:27
I understand fully.. If you read my initial reaction (first post) you would see that I did mention that the liqidation company is in control and store managers really cant offer anything better on the listed prices..

I hope you can rebound and find yourself employment elsewhere before your fully terminated..
guest
Posts: 15288
Posted on: 24 Jan 09 05:22
My apologies. I hope you can understand where my quick and somewhat sharp responses come from. This has been a truly rocky time and continues to be so. Sometimes I do tend to read thing into it more then I should and see what I want to see.

I do have a few prospects but I am going to live out my career with Circuit City until the end at which time my services are no longer needed. I want to be part of the final team to close my store as I have put a lot of time, effort and personal touches into making my store what it is.

Again I thank you for your kind regards and look forward to the future here as well as in my work environment.
guest
Posts: 15288
Posted on: 24 Jan 09 16:21
That beautiful red tile entrance and chromey lit sign....a beacon to electronic consumers who are not necessarily Radio Shack fans....and then Best Buy and Wal Mart "come on strongo," the economy goes "tanko" and the liquidation policy of "jack up" the price to MSRP to jack it down is "bunko"....

Now that all the Blockbusters and Hollywood Videos are shuttered too, I shudder to think WHO can possibly fill their shoes??

Maybe storage lockers for all the "chit" that people bought on credit that they still owe on at 27%.....Maybe bunkstyle jails for all the drug offenders who like to "toke up" and listen to their favorite music.....maybe skating arenas or paint ball galleries...or head banger convention centers....maybe all 33,000 associates could band togeher as a giant Amway Distributor.....

Too bad the "City" blew its circuit.....

R.I.P. Circuit City,

We're gonna' miss you !!!

Sir Cutt
City of Parks / No Stores
guest
Posts: 15288
Posted on: 24 Jan 09 16:23
That beautiful red tile entrance and chromey lit sign....a beacon to electronic consumers who are not necessarily Radio Shack fans....and then Best Buy and Wal Mart "come on strongo," the economy goes "tanko" and the liquidation policy of "jack up" the price to MSRP to jack it down is "bunko"....

Now that all the Blockbusters and Hollywood Videos are shuttered too, I shudder to think WHO can possibly fill their shoes??

Maybe storage lockers for all the "chit" that people bought on credit that they still owe on at 27%.....Maybe bunkstyle jails for all the drug offenders who like to "toke up" and listen to their favorite music.....maybe skating arenas or paint ball galleries...or head banger convention centers....maybe all 33,000 associates could band togeher as a giant Amway Distributor.....

Too bad the "City" blew its circuit.....

R.I.P. Circuit City,

We're gonna' miss you !!!

Sir Cutt
City of Parks / No Stores
guest
Posts: 15288
Posted on: 24 Jan 09 21:12
Approximately 35,000 people are going to lose their jobs at Circuit City many of whom were very dedicated to the company. Many with tenure as long as 20 years plus. Instead of complaining about the prices that are being offered through the liquidation process, which are set by the liquidators not Circuit City, why don't you ask some of these employees how they are going to support not only themselves but their families. Ask how it feels to work with a company, that for many of these people have dedicated half of their lives to. We all agree that Circuit made its mistakes but instead of worrying and complaining about the company.....worry for the poeple who will not be able to find a job due to the economy, worry for the people that will have difficulty feeding their families, worry for the people that will continue to wish for many years to come that they could have continued to be part of what was once a GREAT organization.......CIRCUIT CITY!
Ramza
Posts: 125
Posted on: 24 Jan 09 22:35
I understand your feelings, but I really don't like the tone of your post.

35k people losing their job is nothing compared to millions in way worse situations in the rest of the world.

You are being overdramatic because it directly affects you, I understand that, I probably would too and if such is the case I'd like to have someone remind me I'm not the center of the world.

You are still alive and kicking, the other 35k too, as long as that remains true, anything can be done. Solutions don't come from worrying, they come from acting.

Good luck.
Crabbyappleton
Posts: 5756
Posted on: 25 Jan 09 00:43
The problem is not the people that work in the buildings, it's not the customers- it's corporate and personal greed! It's what we do after we leave the workplace and it is the workplaces themselves. If the corporations aren't merging and laying off, they are laying off and outsourcing. Look at MicroSoft- they "only" made 16 billion so they are freakin laying off 5,000 people! WTF Meanwhile Gates and his peabrained chair throwing partner have more money than they can ever possibly need and they just sit on the bulk of it like chickens on an egg. Maybe they ought to be spreading the wealth - along with 100% of all CEOs out there. I am tired of this crap.

The problem is, we are all "hooked" on cheap goods! I mean c'mon a DVD burner for 20 bucks? Margins are so slim- there is a steady erosion of guess what? WAGES and BENEFITS!!

When I was a kid- one parent could support a family - now it takes two and even the kid may have to work to make it through college! Wages are not staying up with the cost of living.

Then, the other half of the problem is we throw gas on the fire with buying on credit, running around looking for "necessities" like a cell phone, two cars, cable or satellite, Internet connections and 3500 sq ft McMansions that we live in with 3 bathrooms two air conditioners and two hot water heaters etc. Something had to give sooner or later.

Trouble is- we are like we are on crack- we can't even think about going cold turkey to get off discounted goods- because we have no industry to support the sale of said items, if they were manufactured in our own countries.

People- we are headed for a crash - worldwide and it is going to be bad. In my town- people are scared because they cannot even find a minimum wage job.
guest
Posts: 15288
Posted on: 25 Jan 09 04:33
Excellant, its about time circuit city goes out of business!!!!! Staples and Walmart (Wallyworld) is the sources now for items, which are reasonable, one less electronics store out of the fun!!!!!! So long Circuit City!!! Stupid store, prices outragous!!
guest
Posts: 15288
Posted on: 25 Jan 09 04:33
Excellant, its about time circuit city goes out of business!!!!! Staples and Walmart (Wallyworld) is the sources now for items, which are reasonable, one less electronics store out of the fun!!!!!! So long Circuit City!!! Stupid store, prices outragous!!
dual layer dvd
Posts: 189
Posted on: 25 Jan 09 20:22
Spread the wealth? The CEO's should spread their wealth? 2 things... First of all, its THEIR wealth, and second of all, unless I'm mistaken this isn't Soviet Russia, those CEO's don't owe us a thing. In fact, THEY are the ones that stimulate the economy, allowing the consumer to purchase a quality product as a fair price. No one is forcing us to add to their greedy evil billions of dollars. Products and services sustain America, even in times of such "economic turmoil."

Oh wait... let me guess, we should PENALIZE the CEO's for being successful and growing their businesses over all the decades to supply thousands of people with jobs! That would be a good idea, take more of their profits away to magically "spread" around, and then I'm sure they would hire more people and mark their items down further once they learned their lesson. How dare they make a profit and engage in capitalism comrad! We should try them for crimes against humanity for being wealthy and successful, and not giving us more stimulus checks from their personal bank account!! I mean, how can humanity be expected to survive without food, water, Windows Vista, Shelter, 42'' 120hz LCD's, and clothing!?

These companies pay more into the tax system and benefits and inject more prosperity into the economy than ANY other entity, but all you can do is shed a single sparkling tear in response to the outright inhumane injustice thrown onto the shoulders of the hard working American man, the injustices of someone being more successful, and proliferating this infant tactic of class war in order to fulfill your own needs and wants.
Crabbyappleton
Posts: 5756
Posted on: 25 Jan 09 20:36
dual layer DVD Sed: "Spread the wealth? The CEO's should spread their wealth? 2 things... First of all, its THEIR wealth, and second of all, unless I'm mistaken this isn't Soviet Russia, those CEO's don't owe us a thing. In fact, THEY are the ones that stimulate the economy, allowing the consumer to purchase a quality product as a fair price."

I agree this isn't the Soviet Unoion= it's become much worse- we were headed for fascism. All the labors money is going to the rich elite. And then they can't understand why no one is buying anything. In Japan, I think there is a law that the CEO can only make 500 times the lowest paid worker in the organisation. We could use a bit of that here in the good old US of A. I am sick of these croooked jerks demanding multi-million dollar bonuses as the company goes under! then they have the gall to beg for bailout money from what we have left- and even raid our grandchildrens future-then they use it for 1.6 billion in bonuses cleverly called "retention pay" to avoid the bonus "issue" with congress and the "bailout" money or to remodel their office for the tune of 1 million dollars and a 35,000 toilet.
Man, I bet they wish everyone thought like you. their money my ass!

I need to be paid fairly for a job well done and so do they. Problem is, we get laid off do to poor leadership and they do a crummy job and they get a bonus! It aint right.
guest
Posts: 15288
Posted on: 26 Jan 09 12:05
Right there with you buddy - couldn't have uttered a word of your reply better. If you haven't already, set yourself up an account in linked-in (www.linkedin.com). There are some recruiters in there trying to help all of us out. You will find a lot of support in there for us. Good luck dear, and again, right on with your response.
Ramza
Posts: 125
Posted on: 26 Jan 09 14:47
The CEOs don't need all the money they have. They don't have to spread their wealth, but they could start by putting a limit on what they can gain per year personnaly.

Banks CEOs in Switzerland all relinquished their bonus money without even being asked by the government. All that money plus the benefits are now being redistributed to all workers of the different entities equally (about 20'000$ per person). If this country can do it, US can as well.

You won't get out of the crisis if your elite selfishly keeps the money in their hands, they have to spend it and the best way to do it is actually giving it to the mass who will spread it amongst different markets.
guest
Posts: 15288
Posted on: 26 Jan 09 19:38
Circuit City should have gone 100% online. They still retain the brand name and consolidate all its business to a couple of warehouses and focus on perfecting customer service. They could have saved more money than I did on my car insurance when I switched to Geico.
guest
Posts: 15288
Posted on: 27 Jan 09 07:06
i will not leave the comment I truly want too. Thank you for think of the 33,000 displaced employees. Perhaps you think the same when Ford, GM or Chrysler lay people off too...
CPUSlayer
Posts: 102
Posted on: 27 Jan 09 07:58
@whitewolf68

I don't believe in the "we will match, and give a 10% discount'" if you bring in an ad showing proof that our competitors has something cheaper. This is bad politics, and I refuse to buy from someone who has this mantaility. Eighter have the lowest prices to start with, or don't expect much business.
guest
Posts: 15288
Posted on: 27 Jan 09 08:04
Usually we did have the lower price or matched our competitors ad prices already. With the price match plus we give the guarantee that you'll have the lowest price at least for 30 days. If it's bad politics then Wal-Mart, Best Buy, Target and many others are guilty as well.

If was our way of making sure OUR customers were taken care of.
Crabbyappleton
Posts: 5756
Posted on: 27 Jan 09 17:30
My experience with 10% "price matches" is that each competitor knows what the other has. Plus, they only give you 10% of the DIFFERENCE. So, if something was 10 dollars cheaper, they give you 1 dollar more off. Big whoop. I burn more gas than that to get it.

But, even so, they make damn sure to not carry the same identical stock numbers that a competitor carries . If the stock numbers don't match exactly- then there is no price match. A good example is Home Depot. The products look about the same- but there will be some cheesy difference that warrants a different stock number negating the price match "guarantee". I can assure that if there is a price difference between them and Lowes- that they have slightly different stock numbers and the 10 percent guarantee is not honored. If the items are the same, the prices will either be the same or within pennies making the deal meaningless. Been there done that.

It is stuff like this makinfg an ass out of a good customer that drives folks online to where they can easily make price comparisons and read honest user reviews. the retail brick and mortar stores are annoying at best. Amazon and NewEgg FTW
vikampion
Posts: 160
Posted on: 27 Jan 09 19:11
I am sorry for CC 34,000 employees losing their jobs. That being said, I read the posts from whitewolf68 and can see where you're coming from.

But CC closing, is pretty much CC's fault. It is their fault for not changing enough with the times to cope with the evolving marketplace. Who knows exactly where that would lie, wether it be prices, corporate structure, etc. This is just the nature of companies in general, either change with the times, or face extinction. Now, granted, this is magnified more over with the economic crisis, but same principle should apply.

One other aspect of what a company should do, is differentiate itself from the competition. CC is mainly competing with BB, because Walmart just sells cheap stuff, so it caters to a different market. Now, I understand that Walmart is starting to carry more quality, but in general, they sell the cheap stuff. So my main theory is that they were unable to distinguish themselves enough to bring in more customers. (Granted, I don't know anything about their finances, so it may have been corporate mismangement or something like that, but I am talking in the sense that let's say their finances are 100% correct and legal, thus there are other problems causing them to go out of business)
guest
Posts: 15288
Posted on: 04 Feb 09 23:18
CIRCUIT CITY WAS A PIECE OF CRAP TO BEGIN WITH. THEY HAD CHINESE MADE MP3 PLAYERS, CAMERAS, AND OTHER STUFF. WELL THATS WHY NOBODY BOUGHTH THERE HIGH PRICED SHIT. AND THEIR ASSOCIATES NEVER HELPED A DAMN CUSTOMER
guest
Posts: 15288
Posted on: 12 Apr 09 00:32
does anyone have the phone number to who is handling circuit citys warranty? New laptop for coledge student 1st year has now broken for the 2nd time in 7 months. both times right at exam weeks. thanks
Crabbyappleton
Posts: 5756
Posted on: 12 Apr 09 00:40
Check this out donna...good luck!

http://files.shareholder.com/downloa...ed_2.12.09.pdf
dual layer dvd
Posts: 189
Posted on: 12 Apr 09 05:08
CC got what it deserved, the free market saw to it. If a company fails, it fails (unless you're a bank or car manf). My points above still stand, simply because we all wish we were wealthy doesn't mean that we should despise the men and women of corporate America who have toiled and worked their way to the top in order to actualize and manifest fortunes. The whole "They should reject bonuses and spread the wealth to the little man who works 9-5" hogwash is a failing argument because liberty and the free market allows people to attain any income level they can achieve through self will and hard work; or else their company model and business will die if their wages and business plan are out of sync. Plainly said, we are not supposed to engage in pedantic and selfish class warfar and envy; liberty is the absolute cure for the human spirit's need to achieve and proliferate, it allows every individual to attempt to self improve and subsequently lifting the culture as a whole, not the other way around. Government cannot demand or mandate wealth sharing or limits on private corp income, that is called socialism and marxism, and has failed so miserably every time it has been attempted throughout all of recorded history, not only did it leave the people and nation crippled, but it left them unable to ever recover properly. Capitalism as demonstrated in its pure unadultered form is the only answer for the ailments of the human condition domestically and abroad, because in the self interest and self concern of a single entity or man, a spawning of an entire tide lifting experience can be reaped and shared among all in their pursuits of happiness...
ranspo
Posts: 55
Posted on: 12 Apr 09 06:52
CC lasted about a year here in no big city land. That was about 3 years ago. Best Buy (yuck) has been going strong for 4 years. Different dynamic in farm country I guess.

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