Outlook 2013 bug: Deletes Inbox, contact, calender on empty trash

19 Jul 12 16:20 by DoMiN8ToR in category Software

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With the recent release of Office 2013, Microsoft has introduced an unbelievably stupid bug to Outlook 2013. Several users on the Microsoft support forums report that when they emptied their deleted items folder, they lost their entire inbox, their contacts, notes and calender items. Even worse, nothing can be recovered, not even using the ‘Recover deleted items option’.

User Niall Conway reports on the Microsoft support forums: “When I use the Cleanup Tools to empty the deleted items folder permanently, everything is deleted from the mailbox. All mail items, contacts, tasks and calendar items,” and he goes on to add “Nothing is retrievable via the ‘Recover Deleted Items’ option.”

While bugs might appear, bugs like these are not expected in a consumer preview release, and more than 10 other people have confirmed the bug. A Microsoft employee has posted in the thread, but no solution was given at the time of writing.

Click to Spread the word on Reddit, and prevent others from suffering from this bug.

7 Comments on Outlook 2013 bug: Deletes Inbox, contact, calender on empty trash

coolcolors: Posts: 6486; Posted on: 19 Jul 12 17:27

And people got 2010 and still working the kinks out it...this just sounds more like make more money and fix the bugs later problem.....Do they ever stop to think hey what are we doing and are we causing more problems then we are fixing??? Most likely not....

DrageMester: Posts: 19885; Posted on: 19 Jul 12 20:17

Perhaps, like the Start button in Windows 8, this isn't a bug at all - Microsoft simply discovered that users weren't using the Inbox, Contacts, and Calendar at all and they decided to improve things by removing them?

blegs38552: Posts: 104; Posted on: 19 Jul 12 20:44

Agreed - a bug as dumb as this should not be in a Customer Preview. On the other hand, users should be aware that this is a beta release, and that it should not be used as a primary email or calendar tool. I plan on installing this on a laptop that has Win 8 Release Candidate on it. It is not my primary PC. If a user wants to safeguard against this happening, they should make sure that the option to delete email from server when deleting from Outlook is NOT checked. I don't know how this bug might impact the Hotmail contacts or calendar. Hopefully, this will be fixed sooner than later.

Zzyzxroad: Posts: 269; Posted on: 20 Jul 12 03:12

"We weren't using them anyway".

olddancer: Posts: 285; Posted on: 20 Jul 12 22:39

Bug will be most likely addressed in SP3. Unfortunately, you'll need SP3 to install SP3. Hail Gates and Company.

debro: Posts: 13326; Posted on: 22 Jul 12 23:30

ROTFLMAO.

The problem is that most people have long histories of email that are no longer on the server.

I'd hope that users would back up their files before experimenting with Microsoft alpha software.

BradWright: Posts: 225; Posted on: 24 Jul 12 03:38

Quote:

Originally Posted by debro

You're exactly right, debro. And to go one step further, don't be using alpha software for productivity work in the first place.

Outlook 2013 bug: Deletes Inbox, contact, calender on empty trash

7 Comments on Outlook 2013 bug: Deletes Inbox, contact, calender on empty trash

Outlook 2013 bug: Deletes Inbox, contact, calender on empty trash

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