Beware: Microsoft calling you for computer fix? Phone scam!

14 Aug 12 19:15 by in category Software

Currently several users around Europe (currently mainly the Netherlands and Denmark are affected) are complaining about phone calls coming from a mysterious number. Reports on the internet say that the man on the phone had an Indian accent , claims to be from Microsoft and asks users to go behind their computers to fix the issue.  The calls originate from the number ‘0014259053074′  which seems to be Australian based. Interestingly enough, Microsoft Australia reported about the issue back in March 2011 and it seems the scammers have now moved to Europe and are starting a new wave.

Australian users who already suffered from the phone calls report that the scammers are using call scripts and that there is a lot of noise in the background which leaves the impression the scam operations are professionally  managed from Indian call centers. If users didn’t answer the message before, they report to be called repeatedly, unfortunately when calling the number it is always busy.

5 Comments on Beware: Microsoft calling you for computer fix? Phone scam!

ivid
Posts: 723
Posted on: 14 Aug 12 19:41
Both my wife and a colleague at work got calls like this, we're in Montreal. Some Indian guy telling them to look at a registry setting using regedit then trying to scare them into thinking they have a problem / virus, and to download a fix from them.
My colleague, a software engineer, knew better and put the guy in his place. My wife also didn't fall for it.
alan1476
Posts: 18372
Posted on: 15 Aug 12 20:50
Its happening in the USA also
StormJumper
Posts: 12734
Posted on: 15 Aug 12 21:40
Hopefully there will be very few people who falls for this, to my knowledge Microsoft does not make house calls especially for free.
watwatwat
Posts: 2
Posted on: 18 Aug 12 15:16
I hate scammers. They are the absolute worst people.
cholla
Posts: 5365
Posted on: 18 Aug 12 15:59
Just tell them that you charge the same rate as MS tech help but expect pay in advance of a 3 hour minimum . See how quick they hang up.
Tell us, what do you think about

Beware: Microsoft calling you for computer fix? Phone scam!

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