Bug in Sonos speakers makes that alarms can’t be turned off and went off too early

Posted 30 December 2016 17:53 CET by Jan Willem Aldershoff

Users of Sonos Play smart speakers complain on the company’s forums that they can’t disable the alarm of their device after it went off. ┬áThe alarm appears to sound one day early as well, and because the Sonos system can be grouped to play in multiple rooms together, the bug causes a lot of annoyances.

Sonos has stated it is aware of the problem. While the company is working on a fix, they recommend to delete any alarms set in the Sonos app.

The forums are flooded with users complaining about the issue. One user writes, “I almost threw the stupid thing out the window. My non-active 9am alarm went off and wouldn’t stop. I could get it to stop for a minute by grouping it with another speaker that was working fine, but after a moment of silence, it would ramp back on like the alarm was playing. This happened 10-15 times, before I just deleted all of the alarms and things immediately went back to normal.”

The bug appears to have hit all Sonos Play speakers, meaning Play:1, Play:3 and Play:5.

Sonos sells high-end wireless speakers that can be grouped together to play the same music in multiple rooms. Users can stream music from more than 30 popular audio streaming services like Spotify, Deezer Apple Music, Google Play Music and Napster. The speakers can be controlled using a mobile app, which is also used to set the alarms.

 



DrageMester
Retired Moderator
Posted on: 30 Dec 16 21:17
SkyNet is testing its powers before Judgement Day...
1 Agree

Ibex
CDFreaks Resident
Posted on: 30 Dec 16 21:53
Initially read that as "Sonos Play smart speakers complain on the company's forums".

Thought there had been some great breakthrough in bug reporting. But alas it was not so.
0 Agree

TSJnachos117
MyCE Resident
Posted on: 01 Jan 17 04:07
Oh, the apparent stupidity of modern computational devices, and the people who write the software that runs on them. How exactly is it that stupid errors like these always seem to make it to the final product without anyone noticing? Could it be that they did notice, but decided to sell their defective garbage anyway? Or did someone at the top say "the hell with testing, let's skip to selling these babies!"?
0 Agree

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