Seagate Barracuda 3TB HDD owners have started a class action lawsuit against the company because it's drives systematically failed. Also, warranty appointment replacement drives were equally defective causing users to lose data and waste money.
The bad reliability of the 3TB Barracuda drives was already known, cloud storage provider Backblaze reported in 2014 that 43% of the Seagate Barracuda 7200.14 HDDs and 23.5% of Seagate Barracuda 7200.11 HDDs failed in their tests.
The lawsuit was filed today in the U.S. District Court for the Northern District of California by consumer-rights class-action law firm Hagens Berman.
"Seagate promised purchasers reliable hard drives that would safeguard their important documents and cherished photos, but consumers report that these Seagate hard drives fail sometimes just days after their first use", said Steve Berman, managing partner of Hagens Berman. "These hard drives failed to deliver on Seagate’s promises, and replacements from Seagate were just as defective, amounting to loss of data and wasted money for thousands of purchasers – something we believe to be direct violation of federal consumer-rights laws."
Users that have purchased the affected drives, which include Seagate's Barracuda 3TB internal and external HDDs could be entitled to recompense, covering the cost of replacement and repair. Replacement drives shouldn't be Barracuda's again, Seagate already sent out replacement drives before, however according to Hagens Berman, "replacements were also defective and failed at extremely high rates, leaving Seagate’s warranty promise unfulfilled, and consumers without working hard drives."
