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Diablo 3 game fans hit with always-online DRM grief

Posted at 18 May 2012 20:04 CEST by Seán Byrne

Blizzard’s highly anticipated PC title Diablo 3 was officially released on the 15th May and has set a pre-order record of 2 million pre-orders on Amazon. However, like the Electronic Arts DRM headache, Diablo 3 requires a uninterrupted Internet connection to play the game, even in single-player mode. There is no offline mode.

Unfortunately, it appears that Blizzard underestimated the server capacity required to handle all the gamers looking forward to trying out the game on launch day, thus resulting in the Battle.net servers being overloaded and taken offline after it launched. As Diablo III requires the user to be logged in with an uninterrupted internet connection to play, most players were greeted with an “Error 37″ on the day of launch, unable to play the game.

While the issue has since eased up, it does once again show how harsh DRM is on paying customers and it is already seriously hurting the game’s user ratings. It has an unusually low score of 3.9 on Metacritic and 2.5 stars on Amazon.com, both sites with roughly double the number of negative reviews than positive reviews for the title. From a quick glance at the some user reviews posted today, the majority complain about terrible experience of being kicked out of the game each time due to connection issues, especially those on a slow or 3G/Mobile Internet connection

The main reason Blizzard claims this DRM is required is for its upcoming Real Money Auction House, where players can buy virtual items sold by other players. This aims to prevent anyone from hacking the game to try generating their own items.

Blizzard has since posted an open apology on their website.

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There are 6 comments

debro
Blown to smitherines
Posted on: 19 May 12 14:26
    Lol .. another DRM fail.
    coolcolors
    MyCE Resident
    Posted on: 19 May 12 22:32
      Quote:
      Originally Posted by debro
      Lol .. another DRM fail.
      And the pirates will win again....they just don't know how to put their foot in the mouth fast enough don't they....
      Mr. Belvedere
      MyCE Resident
      Posted on: 19 May 12 23:54
        The pirates didn't win yet. The current cracks are trojan backdoors.
        Though it won't be long until someone gets a decent server emulator.
        coolcolors
        MyCE Resident
        Posted on: 21 May 12 02:27
          Quote:
          Originally Posted by Mr. Belvedere
          The pirates didn't win yet. The current cracks are trojan backdoors.
          Though it won't be long until someone gets a decent server emulator.
          Either way they will find a way....it goes like the saying if there is a Will there is a Way...if if you can make it they can break it.....
          slayerking
          CD Freaks Fartman
          Posted on: 25 May 12 08:44
            Quote:
            Originally Posted by Mr. Belvedere
            The pirates didn't win yet. The current cracks are trojan backdoors.
            Though it won't be long until someone gets a decent server emulator.
            There already is one it was out during the beta. But it's more of a allow offline single player one.
            SubZero
            MyCE Resident
            Posted on: 03 Jun 12 04:34
              I will not make a purchase of this game because of online requirements. Online all the time and only on battlenet server is not acceptable. Single player offline on laptop is not possible so even though I would gladly pay for the game if I could play it that way.

              Sadly to say, millions of people buy game and by doing it support what Blizzard does in this case.

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