HP warns its customers to not downgrade their Windows 8 computers to Windows 7, the company will not provide customer support for downgraded PCs. On its support site the computer vendor has posted that the company doesn’t recommend to downgrade any HP consumer desktops and notebooks. HP only ships computers with Windows 8 since October 26th and there will be no drivers, apps or Windows 7 content made available for downgraded computers.
If you still decide to downgrade then HP will continue to give support on the hardware but if it is determined that the OS, or software installed on another version than Windows 8, is the root of the problems then HP might suggest to return the system to Windows 8 before providing help. Downgrading is supported for commercial HP desktops and notebooks.
Downgrading is a right when you purchase a Microsoft Windows licenses, they come with a so called downgrade right. If you purchase a computer with Windows 8, then you can downgrade to Windows 7 for free. If you’re on Windows 8 Pro you can downgrade to either Windows 7 Professional or Windows Vista Business. HP does stick to the license however, Microsoft states in their terms that neither Microsoft or the PC manufacturer is obligated to provide customer support on systems where the downgraded software is installed.