HP: We will block non-HP cartridges in the future again, firmware update only temporary solution

Posted 14 October 2016 22:25 CEST by Jan Willem Aldershoff

The firmware update that unblocks non-HP cartridges is only a temporary solution, according to HP. The printer manufacturer will block non-HP cartridges again in the future but will be more transparent about it.

myce-hp-ink-cartridges

A HP spokesman told the Dutch website Hardware.info that the company made a mistake in its communication about the rejection of non-HP cartridges. In the future the company will block non-HP cartridges again but the change will be better communicated, according to the spokesman.

Earlier today we reported that HP released a firmware update for Officejet, Officejet Pro and Officejet Pro X printers that allows them to accept non-HP ink cartridges again. The firmware is a bit hidden indicating the printer manufacturer prefers users to stay on the current firmware that doesn’t allow non-HP ink cartridges.

HP previously stated it rejects non-HP cartridges, ” to protect its intellectual property, innovation and to protect the communication between the cartridge and the printer.”

The entire soap started when on the 13th of September several HP printer types started to reject non-HP ink cartridges. An online ink retailer found that HP pre-programmed a date in its firmware on which private label, non-HP ink cartridges would no longer be accepted. HP first stated it wouldn’t fix the issue but after a lot of press attention the company apologized and decided to release a firmware update that would make non-HP cartridges work again. This update was released today.

It appears the soap will continue in a later stadium when HP will release a new firmware update that will reject non-HP cartridges again but will be more transparent about it. The issue isn’t the communication, but the fact that HP printer owners will be forced to buy more expensive official HP ink cartridges.



Kerry56
Administrator
Posted on: 13 Oct 16 17:30
I think consumers should be totally transparent and boycott their products. That should be readily understood by HP.
8 Agree

coolcolors
MyCE Resident
Posted on: 13 Oct 16 17:55
Quote:
Originally Posted by DoMiN8ToR
We've just posted the following news: HP: We will block non-HP cartridges in the future again, firmware update only temporary solution[newsimage]http://www.myce.com/wp-content/image...dges-95x75.jpg[/newsimage]

Read the full article here: http://www.myce.com/news/hp-will-blo...olution-80673/

Please note that the reactions from the complete site will be synched below.
Here's bigger news why would people after fixing the BS firmware lock want to update the Firmware again? Doesn't take Rocket Science to figure this one out.
1 Agree

coolcolors
MyCE Resident
Posted on: 13 Oct 16 17:56
Quote:
Originally Posted by Kerry56
I think consumers should be totally transparent and boycott their products. That should be readily understood by HP.
Looks like HP is getting "Foot in Mouth Disease" and hasn't learned. There are plenty of other printer makers out there waiting to snatch up those customer and business customers-does HP think those customers in this day and again are that stupid???
3 Agree

Mr.Bill
MyCE Senior Member
Posted on: 13 Oct 16 20:40
I stop buying HP printers a long time ago.

Mr. Bill
0 Agree

coolcolors
MyCE Resident
Posted on: 13 Oct 16 21:38
Quote:
Originally Posted by Mr.Bill
I stop buying HP printers a long time ago.

Mr. Bill
My last was HP MF277DW and that will be the last as this one works very good. I'll find another used/new one like this should the time come to it again. I have a HP 8540 and MF277DW and both are excellent printer before the HP BS stunt they pulled. Consumer and Business have other Printer manufacture they can go to does HP think they are the only one in business....
0 Agree

CDan
MyCE Resident
Posted on: 13 Oct 16 21:48
Quote:
Originally Posted by Mr.Bill
I stop buying HP printers a long time ago.

Mr. Bill
Ditto, maybe 10-12 years ago due to the horrible software.
0 Agree

aztekk
MyCE Rookie
Posted on: 13 Oct 16 22:30
Can this company not decide what they want or what the hell? They've changed their mind like 3 times already. CEO needs to be fired - find someone who knows how to run a company / do PR. I have bought 2 HP printers, a hp psc 1110 and a 1410, I'm currently using the latter. Not gonna buy another HP printer, not that I'd buy any new printer though.
0 Agree

jeffreyp
MyCE Rookie
Posted on: 14 Oct 16 02:35
0 Agree

Dartman
MyCE Resident
Posted on: 16 Oct 16 20:32
I bought that Epson multifunction 3640 printer after finally retiring my old school tank 990 that still works today. Its very hard to find decent aftermarket, new, or used carts for it now but it still prints awesome when I do get a good cart for it.
New printer does everything and with some tweaking prints as nice as my 990 and double sides everything including scans, and even auto loads up to 100 sheets to be double side scanned and can work with Tablets and phones wireless. There are already aftermarket bulk ink tank setups and carts for it but I haven't run out the starter carts yet, plus OEM ones are 60 at Costco for a multi pack.
Screw HP, new printer only cost 94 bucks at Costco so worth a gamble and so far happy with it.
0 Agree

Grim107
MyCE Member
Posted on: 17 Oct 16 06:02
We've got two HP laser printers at home. Both function well, and one in particular prints faster than any other printer I've ever seen. Thankfully, from the sounds of it, their laser printers won't be affected. That said, until HP reverses their decision and stops trying to block people from using a printer that they purchased with their own money from using it however they desire, I will never purchase another HP printer.
0 Agree

Wombler
Administrator & Reviewer
Posted on: 17 Oct 16 12:35
Quote:
Originally Posted by Kerry56
I think consumers should be totally transparent and boycott their products. That should be readily understood by HP.
I agree.

People should switch to other manufacturers that don't restrict the use of third party cartridges.


Wombler
0 Agree

TSJnachos117
MyCE Resident
Posted on: 18 Oct 16 05:52
I for one won't be buying HP anytime, soon.
0 Agree

thutrangctp
New Member
Posted on: 26 Nov 16 03:05
I think they have their own purposes slither.io
0 Agree

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