Late fees are back at Blockbuster

03 Mar 10 10:01 by Jared Newman in category Movies

Remember five years ago, when Blockbuster proudly announced “The End of Late Fees?” Those happy days are over.

Blockbuster has brought back late fees, understandably with less fanfare than when it eradicated them in 2005, Home Media Magazine reports. If you don’t return a movie within your rental period, Blockbuster now charges $1 per day, capped at $10. Previously, Blockbuster only charged a $10 flat fee for movies that weren’t returned 10 days after the rental period is over.

The rental giant also reduced the rental period for new releases from one week to five days. On the bright side, Blockbuster will not charge a restocking fee for late returns.

Blockbuster spokeswoman Michelle Metzger told Home Media Magazine that the policy change shouldn’t be interpreted as a late fee. “This is an additional daily rate and if the customer is choosing to keep out a movie past the due date, then they are going to [be] charged [accordingly],” Metzger said. “If you keep a rental car out an extra day, the rental car company has to charge you.”

Right. I’ll grant that rental companies in general are guilty of twisting the semantics to fit their advertising. Redbox’s claim of “no late fees” is nefarious: You get charged $1 every day the movie is out, so you’re technically paying a late fee even if you’re a few minutes past your 24-hour rental period (a lawsuit was filed for this reason). Even Blockbuster got sued over its “end of late fees” claim because late rentals were automatically converted to purchases.

Anyway, I see what’s going on here. With Redbox and Netflix both making deals to delay the availability of new releases from Warner Bros., Blockbuster just gained a little more power, and it’ll get more if other studios follow Warner’s lead. Blockbuster is essentially matching Redbox’s prices, but with a mandatory 5-day rental period attached. Don’t like that? Too bad, you’ve got nowhere else to go but another rental store.

7 Comments on Late fees are back at Blockbuster

DukeNukem
Posts: 1606
Posted on: 03 Mar 10 14:33
Blockbuster sucks. If their rental prices weren't so crazy maybe they'd get more business. With piracy rampant you'd think they would wise up and not charge $6 to rent a movie.
Blu-rayFreak
Posts: 954
Posted on: 03 Mar 10 16:34
The author makes a good point though, with Redbox and Netflix starting to delay new releases for 30 days from some studios (such as Warner), Blockbuster might be the only option if you want to rent a new release immediately. Lame! I still doubt it will help save Blockbuster B&M stores, which appear to be going the way of the Dodo.
Zod
Posts: 729
Posted on: 03 Mar 10 17:29
I agree with the first poster, 6 bux is too much for a rental. I can go to a more local rental store, and get a dvd rental for 4 bux, bluray for 5.

as for late fee's thats understandable. how are you supposed to earn a profit if you can't only rent out the movie as little as 3 times a month.. lol
DukeNukem
Posts: 1606
Posted on: 08 Mar 10 14:43
I went to get a pizza last night at Domino's, so I had 15 minutes to kill while it cooked. I go next door to the Blockbuster, which is pretty big, just to see what's out. I get to the door and look in and I don't see anyone. Not even people who work there, plus the lights look pretty dim. I figure maybe the place is closed, but I try anyway and the door opens. There were two guys off to the side, that's why I couldn't see them. I was just amazed. This place really is quite big. Walls of movies. Not one customer, including me. Remember, I'm just killing time.

All I'm saying is why don't they have a small store and stop putting 100 of the same movie on the wall? Blockbuster needs to evolve. They'll be dead in a few years if they don't smarten up. Small store = cheaper rent = survival.

On the way out I asked the guy how much a rental was. Almost $6 with tax. Yeah, good luck with that.
Seán
Posts: 9692
Posted on: 08 Mar 10 15:53
I do think they would do better in a smaller corner-shop type store like Duke mentions. DVDs don't take up much space and you really don't need to show off the front cover of every DVD, which means they could easily fit the same number in a small coffee-shop size area, which would in turn greatly cut the cost of rent, airconditioning/heating, lighting, cleaning and so on and in turn stop passing this cost on to their customers hidden in the rental fees.

I still remember in my childhood where my parents went out to rent a movie each week, renting them at a small busy local video store. I remember the store had just a single person working there at the cashier with a terminal to check in/out the rentals. There was no Blu-ray let alone DVD back then and we didn't care; we just looked forward to the weekly movie.

At $6 a rental, it's probably more worth while going to the cinema instead.
~Soul~
Posts: 865
Posted on: 08 Mar 10 17:25
Quote:
I still remember in my childhood where my parents went out to rent a movie each week, renting them at a small busy local video store. I remember the store had just a single person working there at the cashier with a terminal to check in/out the rentals. There was no Blu-ray let alone DVD back then and we didn't care; we just looked forward to the weekly movie.

In my childhood, there was no VHS tapes, no cd/dvd rentals etc... we had to go to the actual Movie Theater to watch a new movie... that or wait a few years till it showed up on TV... Now I don't have to rent or buy anything ... it will be on TV within the year... So I don't get to watch it when it's "the in thing" Big deal... Nothing comin out IMO that can't wait... my life won't end and my social circles will not ostracize me for not being "up" on the newest box office hits...

But I'm old so what do I know eh
DukeNukem
Posts: 1606
Posted on: 08 Mar 10 19:32
Quote:
Originally Posted by ~Soul~ View Post
In my childhood, there was no VHS tapes, no cd/dvd rentals etc... we had to go to the actual Movie Theater to watch a new movie... that or wait a few years till it showed up on TV.
Wow, I wasn't aware that retirement homes had internet access nowadays. Very progressive, Soul. So, umm, your days consist of just sitting back and waiting for Charlie Chaplin to come on TV while your teeth soak in a glass? Man, I can't wait to get old. Sounds like a hoot.

Tell us, what do you think about

Late fees are back at Blockbuster

Most popular headlines

Windows Blue to allow boot to desktop and brings start menu back? (3)

  • Tue 16 Apr 16:12 by DoMiN8ToR
  • Software, Windows 8

The upcoming update of Windows 8 might allow users to boot to the desktop again.

Jobs in US entertainment industry on all-time high - piracy?! (8)

The number of jobs in the film and music industry in the United States has increased despite the claimed negative effects of illegal downloads.

The Piratebay domain moves to Greenland - circumvents blockade (3)

The PirateBay has moved to the domain thepiratebay.gl in fear that their previous domain would be ceased by Swedish authorities

Intel 9 series chipset has native SATA Express (SATA over PCIe) support (2)

A Chinese tech site has posted a picture that reveals details on Intel's 9 series chipset.

See all headlines

Active Commenters