Successor to Microsoft phone scam pops up in the United Kingdom

Posted 12 November 2015 15:01 CEST by Jan Willem Aldershoff

The phone scam where criminals call people at home telling them is a computer problem has a new variant. Previously the scammers pretended to be from Microsoft, in the new variant they pretend to be a support employee from the internet provider. The scammers try to convince users that there are issues with their internet connection and that they e.g. can make the connection faster.

IRS-phone-scam-prevent-fraud

Whatever internet problem the scammers try to make their victims believe, the solution always comes in software that needs to be installed. The software then provides full access to the victim’s computer which is used to steal money.

The scammers tell the victim that he’s entitled to a refund for the internet problems and ask him to login to his bank account to check whether the compensation has been properly received. While they show the victim a fake screen that the money has arrived, they actually transfer money from his bank account in the background.

The scammers may also ask for a bank passcode sent by text message or generated by a card reader, claiming that this is required to process the refund. But this code will actually enable them to set up a new payee and take funds from the victim’s account.

So far the scam has only been reported in the United Kingdom,  Financial Fraud Action UK reports an increase in reports about this scam. It’s likely that the scam will also popup in other countries soon, just like with the Microsoft scam.

 



coolcolors
MyCE Resident
Posted on: 12 Nov 15 17:25
Quote:
Originally Posted by DoMiN8ToR
We've just posted the following news: Successor to Microsoft phone scam pops up in the United Kingdom[newsimage]http://static.myce.com//images_posts...raud-95x75.jpg[/newsimage]

Read the full article here: http://www.myce.com/news/successor-t...kingdom-77778/

Please note that the reactions from the complete site will be synched below.
Gosh, these never want to die out... lmao... Anyone believing MS would call you matches this line "A Sucker is Born Every Minute".
1 Agree

Xercus
MyCE Member
Posted on: 12 Nov 15 17:30
I somehow can not help but wonder how long it will take before Jane and John Doe becomes at least a little sceptical. The interest rate on trust is too low on both the net and phone.

When the Microsoft scam first started, I was unaware of it when a neighbor mentioned to me that Microsoft had called her and was going to call her again in the afternoon as she had to go.
I know how hard it can be to actually get in touch with Microsoft even for companies and so I immediately said that she should not talk to him when he did call her as she most probably was being fooled.
Instead she should tell him that she knew a senior consultant, give him my number and ask that he called me up (Not knowing for sure, I actually got interested).

I never got any phonecall, but talking to my neighbor three days later, I got to hear that she had done as I said and after giving him my number he just hung up

This time it is the ISP that calls, but take it from me, if you spread malware through mail or otherwise, it is you that will call support because you do not have internet access and you are lucky if you have a mail about it in your inbox if the ISP got it from the upstream provider.
Another thing... A refund is always initiated after you complaint if at all, come on!

The bottom two true lines:
If it sounds too good to be true, it usually is.
Common sense, cautiousness and sceptisism - your best tools...
0 Agree

dawning
New Member
Posted on: 13 Nov 15 07:21
Who will still fall for these scams now? With so many media and organization posted warnings and news on the internet, people should have been aware of these scams. In addition, I even can find reports filed by people about these computer related scams at http://whycall.me and another similar sites. We should always read them and spread the word to everyone we know.
0 Agree

Xercus
MyCE Member
Posted on: 13 Nov 15 09:10
Quote:
Originally Posted by dawning
Who will still fall for these scams now? With so many media and organization posted warnings and news on the internet, people should have been aware of these scams. In addition, I even can find reports filed by people about these computer related scams at http://whycall.me and another similar sites. We should always read them and spread the word to everyone we know.
In my experience, the question should be "How many will still fall for these scams". There is "a world" of uneducated net users surfing in good faith out there, even installing known malware by themselves - Opening unknown e-mail attachements without any hesitation what-so-ever and so on...
In that context, it should come as no surprise that they fail in being pro-active, let alone seek information about known scams.

By the way, welcome to the forum
0 Agree

coolcolors
MyCE Resident
Posted on: 13 Nov 15 17:21
Quote:
Originally Posted by Xercus
In my experience, the question should be "How many will still fall for these scams". There is "a world" of uneducated net users surfing in good faith out there, even installing known malware by themselves - Opening unknown e-mail attachements without any hesitation what-so-ever and so on...
In that context, it should come as no surprise that they fail in being pro-active, let alone seek information about known scams.

By the way, welcome to the forum
Called Sheeps to the Slaughter......
0 Agree

TSJnachos117
MyCE Resident
Posted on: 17 Nov 15 23:22
If a complete stranger calls me and asks me to install software and give him/her my bank information why shouldn't I trust them? After all, it's not like the world is full of scammers.

PS: sarcasm is fun!
0 Agree

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