Clinical Pathology Laboratories (CPL) reveals that an additional 2.2 million patients had their information compromised in a data breach. CPL outsourced the services of American Medical Collection Agency (AMCA) for billing collection, the company responsible for the hacking incident.
According to an article released by Fox, the list of compromised information includes personal details of patients. The sensitive information includes names, phone numbers, addresses, and dates of birth. Besides this, the date of service, treatment provider, and the balances also remain vulnerable to the public.
Out of the additional 2.2 million individuals, 34,500 patients reportedly became susceptible to credit and banking information risks, reports Fox. Despite the massive data leak, Fox states that Social Security numbers remain unaffected by the incident.
The press release dated last July 15, 2019, notes that Retrieval Masters Creditors Bureau first informed CPL regarding the incident. The issue “is limited to patients whose accounts were referred for debt collection and who reside in the United States.”
Clinical Pathology Laboratories blames AMCA for the data breach which affected 2.2 million individuals, reports Tech Crunch.
In the initial investigation conducted by the parties, AMCA allegedly failed to provide in-depth reports about the issue. Furthermore, CPL also notes the payment company’s failure to “confirm the nature of patient information potentially involved in the incident.”
CNET states that the American Medical Collection Agency became aware of the incident last March 21, 2019. However, the billing service company only informed CPL on the following month.
In a statement, AMCA maintains it did not release details “because there was not enough information provided on the impact.”
As an immediate response to the data breach, AMCA reportedly sent notification letters to affected patients. CPL also notified patients starting July 5, 2019, reveals SC Magazine. The clinical lab also conducted its investigation surrounding the issue.
In addition to these steps, CPL already opened a hotline that affected or concerned individuals may call. Patients and account holders may seek additional information by calling 833-300-6927.
To further secure its system and patient information, Clinical Pathology Laboratories decided to choose another billing services provider.
AMCA became previously embroiled in the recent succession of data breaches, including Quest Diagnostics and LabCorp, reveal CNET. The Quest Diagnostic breach compromised 11.9 million patient information, while the LabCorp leak affected 7.7 million customers. The LabCorp breach only came a day after the Quest Diagnostics announcement.
Following this issue, the American Medical Collection Agency filed for bankruptcy, conveys Fox.