Apple faces class action over alleged blocking of older iPhone chargers with software update

Posted 07 February 2019 23:56 CET by Jan Willem Aldershoff

Apple faces a class action suite in California because the company has been accused of releasing iOS updates in 2016 that intentionally blocked older chargers. According to the plaintiffs, her iPhone showed the message, “This accessory may not be supported.”

After the message, affected iPhones also stopped charging. To resolve the issue, users had to purchase a new phone charger. According to court documents obtained by the website MacRumors, one of the plaintiffs felt, “felt ripped off, cheated, and violated.”

Important to note is, that in this case, the plaintiff  never used an unofficial charger, but always the one that she got in the package together with her iPhone.

The plaintiffs demand an unknown amount in damages from Apple. Besides that, they also want the Cupertino tech giant to compensate for the new chargers they had to purchase.

Earlier, Apple was found to limit the performance of iPhones with older batteries without informing its users. To compensate those users, the company lowered the price of battery replacements.

In this case it’s unsure whether Apple really intentionally blocked older chargers, as MacRumors explains, “it simply doesn’t make sense—there have been scattered complaints of the “this accessory may not be supported” system throwing false positives for Apple-certified chargers and cables over the years.”

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