The iPhone 4 has been plagued with reports of connectivity issues since it was launched, and now its larger sibling, the iPad 2, seems to have some connectivity issues of its own.
iPad 2 owners who purchased the 3G model with Verizon service have been complaining that when they attempt to connect to the cellular network the tablet shows that it is searching for the signal but will not find it.
Apple forums across the web are seeing expanding threads detailing the problems, including the company’s own support forum.
“When I try to connect to the cellular data it just says iPad or Searching in the top of the screen,” states the first post in Apple’s forum thread devoted to the issue. “It did work last night. If I do a hard reset I can get it to work. Switching Airplane mode on and off to reset the modem does NOT work.” That thread began on March 15th and stood at 9 pages long midday Monday, with customers trying everything they could think of to resolve the issue themselves.
Apple acknowledged the issue on Friday.
“We are aware that a small number of iPad 2 customers have experienced connectivity issues with the Verizon 3G network and we are investigating it,” the company said in a statement to electronics website Mobilized.
On Monday morning customers finally got the good news that a fix was on the way.
“One of our Apple sources has just let us know that Apple’s iOS 4.3.2, due within the next week or so, will fix the issues we’ve been hearing about with some Verizon iPad 2 models,” said a post on mobile gadget website BGR. “Additionally, the new update is said to contain a fix for FaceTime in addition to security fixes for things like WebKit vulnerabilities and other minor changes.”
Let’s hope that the iOS update does indeed alleviate the issue for those affected.