Belkin: Router outage not caused by firmware update, workaround available

Belkin has just send us a statement about the router problems we've been reporting about the last couple of hours. A spokeswoman of the company states,  "Starting approximately midnight on October 7, Belkin began experiencing an issue with a service configured in certain Belkin router models that causes a failure when it checks for general network connectivity by pinging a site hosted by Belkin."

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"We know this issue has affected select older Wireless-N Belkin router models including F9K1102, F9K1105, F9K1113 and F9K1116.", she continues, which means not all Belkin router appear to be affected.

Read the latest news: Belkin: Despite our fix, users might need to reset router

Belkin is working on a solution to the problem right now, in their statement they say about this, "We are continuing to investigate other possible routers that may have been affected. We are working to resolve this issue as quickly as possible."

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Currently the company recommends a workaround, which now has a dedicated page on the Belkin website, "Until there is a fix in place, we have identified a workaround for customers that are using the F9K1102 and F9K1105 routers to regain internet connectivity. That work-around as well as ongoing updates can be found at our outage status page for more information: www.belkin.com/outage".

We continue to follow this closely, get updates on our Facebook / Twitter / Google Plus

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