DeUHD users complain they can’t install the software on Windows 10

Posted 30 March 2018 23:54 CET by Jan Willem Aldershoff

Arusoft reports on our forum that there is an issue with DeUHD and Windows 10. Users complain they are unable to install the Ultra HD Blu-ray ripping software on Microsoft’s latest Windows version. The culprit is an update for Windows 10 that was released a week ago.

According to Arusoft, DeUHD is not the only affected software and the Russian company recommends users to complain to Microsoft that, “their mistaken updates have affected you use purchased software normally.”

The company has a workaround for the issue. By uninstalling the cumulative update for Windows 10 build 1709 (KB4089848), the issue should be resolved. Arusoft also mentions that in case you are unable to find KB4089848, you should uninstall all updates after March 22nd to make DeUHD install again.

Last week, Arusoft suffered from a similar issue with Windows 7. After update KB4088875 was installed, which fixed several bugs and provided cumulative Spectre and Meltdown protections for both 32 and 64-bit versions of Windows, DeUHD would not run. Arusoft also advised to remove that update back then.

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