Linux users will now be able to access Disney+ after Disney made changes to its digital rights management (DRM) policies. Bleeping Computer reported that the media giant lowered down its DRM level to accommodate other systems including Linux.
Previously, it was reported that the streaming service is not compatible with Linux systems. Users who tried using the platform reported that they received an error. According to the message, “Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 83).”
The error was caused by Disney+ using the highest level of DRM. Disney used Widevine, a DRM technology also used by Netflix, Spotify, Amazon Video and Hulu. This system is not compatible with some devices with Linux and Android systems.
The highest level of Widevine security is Level 1. However, many Linux and Android devices only support Widevine Level 3, the lowest degree of DRM security. Although, Bleeping Computer clarified that the lowest level does not mean that users cannot use the platforms. Instead, they are only given access to non-full HD or non-4K resolutions.
The problem was that Disney+ does not allow this and instead simply did not allow access to its contents even in low resolutions. The company is known for its “draconian” policies when it comes to intellectual properties.
Upon trying Disney+ once again, users found out that the platform is now working with Linux browsers using Firefox. Bleeping Computer tested out the discovery on Firefox in Ubuntu 18.04 and found that shows like Mandalorian are now accessible.
Bleeping Computer reminded users that they should enable playing DRM content on their browsers. This can be done by going to Preferences, General and ticking the “Play DRM-controlled content” box under the Digital Rights (DRM) content section.
The article advised Linux users who still fail to access the platform’s content to enable such settings in their preferred browser. However, if Error Code 83 persists, users are advised to switch to Firefox. Once enabled, users will be able to access content from the company, Marvel, Lucasfilms, and Pixar.
The platform is set to add new content in 2020 starting with Cool Runnings, Holes and Mary Poppins Returns in January. Other media that will come to the platform next year include Black Panther and A Wrinkle in Time in March, George of the Jungle and John Carter in May and Maleficent and Beauty and the Beast in October.