Google investigates issue with automatically logged out accounts

An issue with Google accounts doesn’t seem to be security related, according to Google. Users around the world are reporting that they are automatically logged out from their Google account and that they have difficulties signing in again.

Google investigates issue with automatically logged out accounts

It’s unclear how many users were logged out of their Google accounts but it appears to be a widespread, global issue.

Google has stated to be aware of the issue, on its support page the company writes, “We’ve gotten reports about some users being signed out of their accounts unexpectedly. We’re investigating, but not to worry: there is no indication that this is connected to any phishing or account security threats. Please try to sign-in again at and if you cannot remember your password, please use this link to recover your password. If you use 2-Step Verification, there may have been a delay in receiving your SMS code. Please try again or use backup codes.”

Also on Twitter the search giant stresses that account security was not affected. Nevertheless, the company has no idea what caused the issue.

Owners of Google Wifi and OnHub devices saw their device being automatically reset to the factory default due to the login issues. In an email to owners of these devices,  Google writes that the culprit is an issue with the Google Account engine.