Another security feature from Amazon Ring revealed itself to the public days after it exposed individuals to unauthorized wi-fi passwords reveal. The second vulnerability showed hackers gaining access to video footage of a number of users.
A Calabasas family claimed that a hacker took control of their Amazon Ring security system. According to CBSN Los Angeles, the woman heard a voice making rude comments, urging her to show her private body parts.
The woman, going by the name Tammy, reached out to the company. Tammy reportedly had the system installed for four weeks and is afraid the cameras caught her in compromising situations. Tammy remarked that the hackers “could have been taking photos of me, they could have been sending those out to the internet.”
Despite numerous incidents of this kind, Ring denied the allegations. In a statement, the company said, “Our security team has investigated this incident and have no evidence of an unauthorized intrusion or compromise of Ring’s systems or network… We encourage Ring customers to change their passwords and enable two-factor authentication.”
Another incident surfaced on the Internet sometime last week. This time, a child was reportedly victimized by a hacker. The breach allowed the hacking entity to pose as Santa Claus and converse with the 8-year-old, saying “I’m your best friend. I’m Santa Claus.” The Ring camera system had only been up for 4 days, says Fox News.
Other victims experienced similar circumstances. A group of hackers who successfully hijacked Ring cameras were able to shout at a sleeping woman, demanded a bitcoin ransom, and targeted a child, reveals Vice. All of these events were supposedly aired on NulledCast, a podcast that was aired via live streaming platform Discord.
Racist comments, violent threats, and other similar experiences made rounds on the web. Although news of these happenings circulated the Internet, Ring maintains that its system remains safe and secure. While it had not suffered from a data breach, individuals who availed of their technology may have been individually hacked, notes Business Insider.
In light of these events, the company urges its customers to set up their respective two-factor authentication. In addition, the firm states that customers should refrain from using the same credentials across multiple accounts. Shared users must also be added to accounts rather than providing login credentials, notes Vice.
Following the succession of compromised accounts and systems, Business Insider states that Ring makes it difficult for homeowners to jump to smart home adoption.