Issue with Nvidia GeForce drivers causes another issue with Windows 10 October 2018 Update

Posted 05 December 2018 16:28 CET by Jan Willem Aldershoff

An issue with the Windows 10 October 2018 Update and Nvida GeForce video cards causes the Edge browser to become unresponsive when playing videos. The issue was discovered by users who installed the cumulative Windows 10 update for the October 2018 update that was released together with last month’s Patch Tuesday.

Microsoft describes the problem on its website as, “Nvidia has notified Microsoft of an issue where Microsoft Edge may crash or hang while playing video. This issue occurs following an Nvidia driver update.”

It’s unknown how many systems are affected by the issue. Fortunately a fix is available, Nvidia has released an updated driver on their website. The change log of GeForce hot fix driver version 417.21 mentions that it addresses, “Microsoft Edge does not respond after playing back video.”

Besides that, the hot fix also fixes an issue with incorrectly reported memory data rates and a bug that prevented a color update to be applied after a previous update.

Users are recommended to install the hot fix as soon as possible to fix the described issues. Meanwhile, Nvidia also released a more extensive update. Users who are ready to install that update can update to version 417.22.

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