Owners of Samsung’s new flagship smartphone, the Galaxy S8 complain about a red-tinted display. The Korean electronics giant first asked users to correcting colour display settings but has now decided to release a software update to fix the issue.
It’s unclear yet how widespread the red-tinted display issue is but it isn’t the first time the company has issues with its smartphone display. Earlier this year we reported about a pink vertical line many Samsung Galaxy S7 users complained about. Samsung first denied the issue but later stated it would repair the faulty displays under warranty.
Samsung seems to be more responsive on the red tint issue some Galaxy S8 users suffer from. According to the Korea Herald the company has admitted there is a problem. A spokesman of the Korean electronics giant has stated the company will release an update for the issue by the end of April.
The spokesman didn’t provide many more details on the issue but confirmed that there are “some complaints” and stated “we will upgrade the software because of some dissatisfied customers although there is no problem in the phone itself.”
Samsung service centers are instructed to inform customers about the upcoming update.
The company stresses the red tint is not a hardware issue but is caused by a software issue. Also independent experts quoted by the Korea Herald expect the issue is caused by a software glitch.