Online iGaming and players’ data – Facts you should know


Online casinos ask for and maintain large volumes of customer-related data. There are several reasons why these casinos gather so much information, right from payment processing details to ID verifications to other pertinent information important for delivering a personalized experience to the players.

However, not everyone knows the full extent of information that is collected by these businesses, how this data is gathered and all the ways it is used. Such information is normally available in the privacy policies of online casinos, but those documents are often so wordy and extensive that people don’t pay much attention to them.


What really matters in such data collection is how it is kept secure by online casinos. It is entirely the online casinos’ responsibility to ensure the complete safety of this data and that it doesn’t fall into the wrong hands. To ensure this, they implement all kinds of security and encryption measures. We will delve into these measures later in this article. To give you an idea, the majority of operators in this OCC casino list are extremely reliable and use high-security protocols to safeguard information provided by each one of their customers.

Data gathered by online casinos

The data gathered by online casinos can be broadly classified into two categories:


Personal data

This data is used for identifying each player on the platform. The gaming authorities like the UK Gambling Commission and others make it mandatory for online casinos to verify every player’s identity prior to accepting deposits from them. This information is gathered directly from the player at the time of signing up and during account creation.

It includes their full name, telephone number, email address, date of birth and residential address. Players also need to provide financial details like the method of deposits/withdrawals, including credit/debit card details. The online casinos also collect other details that are not entered by the players but are obtained from the device that the casino is accessed from, for instance, IP address, location, activity on the casino website, etc.

Non-personal data

This data isn’t directly provided by the players and is normally non-identifiable in nature. It implies that the casino isn’t sure about the person that it actually belongs to. It is obtained at the time of casino usage by the players, including information like technical details transmitted by the device, aggregated usage data, operating system used, web browser used, time of the day, language preference, etc.

Online iGaming and players’ data - Facts you should know

How online casinos safeguard data

The majority of online casinos use TLS (Transport Layer Security) and SSL (Secure Sockets Layer) digital encryption methods to ensure the safety of the players’ data. SSL serves as a certificate for authenticating communication between the client (player) and the server (online casino website), through the deployment of a symmetric key and a public key. It can be perceived as a handshake between the client and the server, for the establishment of certain communication protocols between the two entities.

TLS operates quite like SSL, however, in a slightly more modern way, and has therefore gained a lot of popularity of late. In fact, many websites might refer to TLS as SSL only as the two terms are used interchangeably nowadays. Regardless, the quickest way to check if an online casino will accept all your data in a secure manner or not, is by checking its URL. An SSL/TLS enabled online casino’s URL will begin with ‘https://’ instead of ‘http://’.